Correspondence: Section 22 & Arrears
Formal exchange with Southern Housing regarding the statutory notice served March 2, 2026, and the agreement on partial payments.
Because Southern Housing failed to maintain basic amenities for over a year, residents have the right to challenge whether the service charges were "reasonably incurred."
This email thread documents the formal notification to Southern Housing that specific portions of the service charge are being withheld in escrow, followed by the execution of our statutory right to demand the receipts and invoices for the undelivered services they claim to provide.
Official Case Reference: CAS-2844300-G5R8W3
This reference number covers the formal Section 22 request for invoice inspection and the dispute regarding broken fire doors and entry systems. Southern Housing has officially agreed to accept partial payments while this dispute is active.
The Correspondence
Dispute Notification - Service Failure
RE: Dispute Notification - Service Failure
Formal Section 22 Notice & Withholding Offer
RE: Formal Section 22 Notice & Withholding Offer
Current Status & Next Steps
Under the law, Southern Housing has 30 days from the receipt of the Section 22 request to provide the requested documentation. Failure to do so is a summary criminal offence. We are tracking this deadline closely to prepare for an escalation to the Housing Ombudsman or the First-tier Tribunal if they fail to comply.